Privacy Policy for TruRoute
Effective Date: 04 August 2024
This privacy policy (“Policy”) describes how Palmarius Technologies (“we”, “us”, or “our”) collects, uses, and shares personal information of users of the TruRoute app (“App”). We are committed to protecting your privacy and ensuring you have a positive experience on our App.
1. Information We Collect
We collect information about you in various ways when you use our App. This includes:
- Personal Information: We collect personal information you provide to us, such as your name, email address, and telephone number when you register for an account or update your profile.
- Location Data: To provide route optimization, we collect precise location data from your device when the App is running in the foreground (app open and on-screen) or background (app open but not on-screen).
- Usage Data: We collect data about how you use our App, including the routes you select, your travel times, and your preferences.
2. How We Use Your Information
We use your information to:
- Operate, maintain, and improve our App;
- Understand and analyze how you use our App and what services are most relevant to you;
- Respond to your comments, questions, and requests and provide customer service;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Communicate about promotions, upcoming events, and other news about products and services offered by Palmarius Technologies and our selected partners.
3. How We Share Your Information
We do not share your personal information with third parties except as described in this Policy:
- Service Providers: We may share your information with third party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
- Legal Compliance: We may disclose your information to a third party if (a) required to do so by law or in a good faith belief that such disclosure is necessary to comply with legal processes; (b) protect and defend our rights or property; (c) act in urgent circumstances to protect the personal safety of users of the App or the public.
4. Security of Your Information
We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error free.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. Requests can be made by contacting us directly at [insert contact information].
6. Changes to This Privacy Policy
We may change this Policy from time to time. If we make any changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).
7. Contact Us
If you have any questions or concerns about this Policy, please contact us at support@truroute.tech